Real Case:

The story, part one

A month ago, a friend of mine had an incident with his 3-years old VW Polo. As one of his employees was driving on one of the few and short motorways in Romania the car overheated and stopped.

My friend went to find out at the dealer what was wrong with it and soon discovered that the engine is destroyed beyond repair. The car’s mileage was 30000 km and had all checkups done properly as suggested in that authorized dealers service shop and everything under driver’s control were OK when problem occurred. The manufacturer warranty has just expired and the dealer immediately volunteered to make him a good offer for a new engine. However, my friend was less than happy to invest in a new engine for his old Polo an amount pretty close to the market value of the car. So he, furiously, requested a letter from VW stating that the Polo engines are designed to work properly for only 30000 km. (more…)

Hardly imaginable 3-4 years ago, the community of medical representatives in Romania is shaken with an increasing pace by word-of-mouth news about massive layoffs in different pharmaceutical companies, restructuring (read downsizing if not closing) of some operations, hire freezes and so on. Mergers and acquisitions are now viewed with a degree of pessimism, higher than ever. Such news come more often than not with a speed of lightning and takes most of the people by surprise. (more…)