http://www.iordache.biz About PASSION! (At work!!!) Wed, 17 Mar 2010 08:56:12 +0000 http://backend.userland.com/rss092 en Real Case: UPC – I’m paying monthly for more than 3 years RON 80+ for digital TV and internet (actually I am paying TV services for close to 8 years). I receive together with the bill an offer for new customers (really stupid to send such thing for actual customers as ... http://www.iordache.biz/the-value-of-the-client-and-its-understanding-within-the-romanian-telecom-industry/ A friend who works in sales just sent me a PowerPoint Presentation of a reputable training company in the field of sales titled just like above. It was a rather plain sales brochure trying to create awareness of their services. The problems as resulted from a study involving 100+ sales ... http://www.iordache.biz/sales-representatives%e2%80%99-top-problems/ I was talking the other day with a fellow trainer about his move from corporation to a solo trainer job. He expressed his satisfaction about getting rid of what he called “employee brainwashing” tactics of his former corporations which he admitted he’s not supposed to talk about during his training. ... http://www.iordache.biz/corporations-and-employee-brainwashing/ We are in full mass messaging campaign. I keep getting SMSs from pople whom accidentally got my phone number years ago (together with some from close friends). This messages are non personal (some limmerik like) probably sent to whole address book! They can say in the best case: “Hey, I’m still ... http://www.iordache.biz/season-mass-messaging-how-about-it/ TRUE STORY: There was once a medical rep that came to his colleagues and proposed to play a football game against (possibly) their biggest competitor. In a macho style atmosphere (they knew nothing about football capabilities of the others) the majority of his colleagues subscribed and a place and a date ... http://www.iordache.biz/football-field-force-managers-girls-and-defeat/ This is probably a question that should not be missed in any job interview for a managerial position. I do not like too much superlatives in supporting a point of view so I would resist stating that setting appropriate targets is the most important skill of all in a managerial ... http://www.iordache.biz/how-do-you-agree-on-your-people%e2%80%99s-objectives-1-sales/ Hardly imaginable 3-4 years ago, the community of medical representatives in Romania is shaken with an increasing pace by word-of-mouth news about massive layoffs in different pharmaceutical companies, restructuring (read downsizing if not closing) of some operations, hire freezes and so on. Mergers and acquisitions are now viewed with a ... http://www.iordache.biz/i-am-a-romanian-medrep-in-full-pharma-crisis-what-to-do/ I do shopping for stationary & other for my office/company in Cora. Paper still plays a major role in lives of many Romanians and I have to go to a special counter to dispense a proper invoice for my purchase. Every single time I have to feed them my data to be injected ... http://www.iordache.biz/why-i-believe-customer-care-is-more-of-a-concept-than-reality-in-romania-1/ It is said that Albert Einstein had hung in his office a poster that mentioned: “Not everything that counts can be counted and not everything that can be counted counts”. Although this seems rather easy to understand it is often overlooked by business managers in their quest to prove soundness ... http://www.iordache.biz/overly-quantifying-may-work-against-businesses/ Some months ago I had to send back a feather jacket to a manufacturer as I was not so happy with its color. I took the original box put in the jacket, seal it and went to the post office. Arriving at the counter with it the officer told me ... http://www.iordache.biz/doing-dumb-things-to-clients-2/